{"id":56900,"date":"2021-09-03T11:37:09","date_gmt":"2021-09-03T08:37:09","guid":{"rendered":"http:\/\/infois.ro\/?p=56900"},"modified":"2021-09-03T11:37:09","modified_gmt":"2021-09-03T08:37:09","slug":"programare-online-pentru-inlocuirea-contoarelor-de-energie-electrica-si-gaz-metan-de-catre-delgaz-grid","status":"publish","type":"post","link":"http:\/\/infois.ro\/?p=56900","title":{"rendered":"Programare online pentru \u00eenlocuirea contoarelor de energie electric\u0103 \u015fi gaz metan de c\u0103tre Delgaz Grid"},"content":{"rendered":"<p><a href=\"http:\/\/infois.ro\/wp-content\/uploads\/2012\/07\/contor-gaze.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft  wp-image-1155\" src=\"http:\/\/infois.ro\/wp-content\/uploads\/2012\/07\/contor-gaze.jpg\" alt=\"\" width=\"313\" height=\"235\" srcset=\"http:\/\/infois.ro\/wp-content\/uploads\/2012\/07\/contor-gaze.jpg 500w, http:\/\/infois.ro\/wp-content\/uploads\/2012\/07\/contor-gaze-300x225.jpg 300w\" sizes=\"(max-width: 313px) 100vw, 313px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">Delgaz Grid deruleaz\u0103 o campanie de \u00een\u0219tiin\u021bare a clien\u021bilor la care echipele specializate ale companiei nu au avut acces pentru citirea sau \u00eenlocuirea contoarelor de energie electric\u0103 \u0219i gaze naturale. Pentru a veni \u00een sprijinul acestora, compania a dezvoltat un canal digital, dedicat pe portalul <a href=\"https:\/\/delgaz.ro\/\">delgaz.ro<\/a>,\u00a0 unde ace\u0219tia pot s\u0103 \u00ee\u0219i fac\u0103 programarea pentru efectuarea acestor opera\u021biuni.<\/p>\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\">Astfel, clien\u021bii au posibilitatea s\u0103 efectueze rapid \u0219i u\u0219or o programare \u00een func\u021bie de propria disponibilitate, \u00een intervalul de timp propus de companie, \u00een acord cu programul de lucru al echipelor Delgaz Grid.<\/p>\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\">Opera\u021biuniunile de citire stau la baza emiterii facturii clien\u021bilor \u0219i \u00eei asigur\u0103 c\u0103 vor pl\u0103ti exact cantitatea de energie electric\u0103\/ gaze naturale pe care o consum\u0103, \u00een lipsa acestor citiri, facturarea fiind f\u0103cut\u0103 \u00een baza unor estim\u0103ri. \u00cen plus, opera\u021biunile de citire\/ \u00eenlocuire a contoarelor la anumite intervale de timp sunt obligatorii, potrivit legisla\u021biei \u00een vigoare.<\/p>\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\">\u201cLansarea noului canal de interactiune cu clien\u021bii este un pas important \u00een strategia noastr\u0103 de transformare digital\u0103 \u0219i permite accesul facil al acestora pentru efectuarea unei program\u0103ri \u00een vederea citirii sau \u00eenlocuirii contorului. Sincroniz\u0103m program\u0103rile preluate de la clien\u021bi cu disponibilitatea echipelor tehnice din teren \u0219i astfel ne asigur\u0103m c\u0103 ac\u021bion\u0103m proactiv \u00een rela\u021bia cu clien\u021bii \u0219i \u00eembun\u0103t\u0103\u021bim calitatea serviciilor noastre, declar\u0103 Anca Evoiu, director general adjunct al Delgaz Grid.<\/p>\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\">Clien\u021bii care nu au acces la canalele digitale puse la dispozi\u021bie pot utiliza celelalte canale de comunicare direct\u0103 (telefon, e-mail), unde angaja\u021bii companiei Delgaz Grid\u00a0 acceseaz\u0103 modulul de pe portal \u0219i le ofer\u0103 suport, \u00eenregistr\u00e2nd programarea, \u00een func\u021bie de preferin\u021bele lor si programul echipelor operationale. Aceste date, e-mail \u0219i numere de telefon, sunt specifice fiec\u0103rei activit\u0103\u021bi \u0219i sunt disponibile \u00een notific\u0103rile pe care clien\u021bii le primesc din partea companiei.<\/p>\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\">\n<ul style=\"text-align: justify;\">\n<li><strong>Citirea\/\u00cenlocuirea contorului de energie electric\u0103:<\/strong><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>\u00a0<\/strong><\/p>\n<p style=\"text-align: justify;\">Conform Ordinului ANRE nr. 235\/2019, citirea contorului se face \u00een mod obligatoriu, \u00een teren, de c\u0103tre companiile de distribu\u021bie a energiei electrice o dat\u0103 la 6 luni, pentru dispozitivele citite manual. Pentru dispozitivele citite la distan\u021b\u0103, conform Ordinului ANRE nr. 177\/2018, citirea contorului se face \u00een mod obligatoriu de c\u0103tre companiile de distribu\u021bie a energiei electrice lunar.<\/p>\n<p style=\"text-align: justify;\">\u00a0Potrivit legisla\u021biei \u00een vigoare, \u00eenlocuirea contorului se face \u00een mod obligatoriu de c\u0103tre companiile de distribu\u021bie a energiei electrice o dat\u0103 la zece ani.<\/p>\n<p style=\"text-align: justify;\">\n<ul style=\"text-align: justify;\">\n<li><strong>Citirea\/\u00cenlocuirea contorului de gaze naturale:<\/strong><\/li>\n<\/ul>\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\">Conform Ordinului ANRE nr. 78\/2020, citirea contorului se face \u00een mod obligatoriu, \u00een teren, de c\u0103tre companiile de distribu\u021bie a gazelor naturale o dat\u0103 la 3 luni, pentru dispozitivele citite manual. Pentru dispozitivele citite la distan\u021b\u0103, conform Ordinului ANRE nr. 42\/2012,\u00a0 citirea contorului se face \u00een mod obligatoriu de c\u0103tre companiile de distribu\u021bie a gazelor naturale\u00a0lunar.<\/p>\n<p style=\"text-align: justify;\">Potrivit legisla\u021biei \u00een vigoare, \u00eenlocuirea contorului se face \u00een mod obligatoriu de c\u0103tre companiile de distribu\u021bie a gazelor naturale o dat\u0103 la opt ani.<\/p>\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\">\n","protected":false},"excerpt":{"rendered":"<p>Delgaz Grid deruleaz\u0103 o campanie de \u00een\u0219tiin\u021bare a clien\u021bilor la care echipele specializate ale companiei&#8230; <a class=\"meta-more\" href=\"http:\/\/infois.ro\/?p=56900\">more <span class=\"meta-nav\">&raquo;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":1155,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,41],"tags":[74,4529,411,40,14582],"aioseo_notices":[],"_links":{"self":[{"href":"http:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/posts\/56900"}],"collection":[{"href":"http:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/infois.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=56900"}],"version-history":[{"count":1,"href":"http:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/posts\/56900\/revisions"}],"predecessor-version":[{"id":56901,"href":"http:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/posts\/56900\/revisions\/56901"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/media\/1155"}],"wp:attachment":[{"href":"http:\/\/infois.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=56900"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/infois.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=56900"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/infois.ro\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=56900"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}