{"id":18008,"date":"2015-06-09T17:07:44","date_gmt":"2015-06-09T14:07:44","guid":{"rendered":"http:\/\/infois.ro\/?p=18008"},"modified":"2015-06-09T17:07:44","modified_gmt":"2015-06-09T14:07:44","slug":"un-nou-sistem-de-informare-de-tip-self-service-pus-la-dispozitia-clientilor-de-e-on-romania","status":"publish","type":"post","link":"https:\/\/infois.ro\/?p=18008","title":{"rendered":"Un nou sistem de informare de tip self-service, pus la dispozi\u021bia clien\u021bilor de E.ON Rom\u00e2nia"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"http:\/\/infois.ro\/wp-content\/uploads\/2015\/06\/eon.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft  wp-image-18009\" src=\"http:\/\/infois.ro\/wp-content\/uploads\/2015\/06\/eon.jpg\" alt=\"eon\" width=\"185\" height=\"434\" srcset=\"https:\/\/infois.ro\/wp-content\/uploads\/2015\/06\/eon.jpg 600w, https:\/\/infois.ro\/wp-content\/uploads\/2015\/06\/eon-436x1024.jpg 436w\" sizes=\"(max-width: 185px) 100vw, 185px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">E.ON continu\u0103 s\u0103 diversifice serviciile oferite clien\u0163ilor \u015fi pune la dispozi\u0163ia acestora, \u00een perimetrul Centrelor de Rela\u0163ii Clien\u0163i din opt ora\u015fe mari din Rom\u00e2nia, printre care \u0219i Ia\u0219ul, un sistem de informare de tip self-service, u\u015for de utilizat, sub numele \u201dE.ON MyOffice\u201d. Sistemul func\u0163ioneaz\u0103 asemenea unui \u201dbirou digital\u201d, prin intermediul c\u0103ruia clien\u0163ii interesa\u0163i pot ob\u0163ine informa\u0163ii de baz\u0103 despre serviciile de gaze naturale \u015fi energie electric\u0103, economisind timp, f\u0103r\u0103 a mai fi necesar s\u0103 a\u015ftepte pentru a fi prelua\u0163i de c\u0103tre un agent specializat. Prin simpla atingere a touchscreen-ului, clien\u0163ii E.ON pot ob\u0163ine informa\u0163ii privind contul de client, informa\u0163ii generale despre contractare, acces la sistem, deconectare\/reconectare \u015fi alte informa\u0163ii de interes. Totodat\u0103, clien\u0163ii pot vizualiza facturile emise \u015fi au posibilitatea de a tip\u0103ri ultimele dou\u0103 facturi. \u201dE.ON MyOffice\u201d, care a fost implementat gradual \u00een re\u0163eaua de Centre de Rela\u0163ii Clien\u0163i a companiei, vine s\u0103 completeze serviciile oferite de platforma online E.ON Myline. \u201dPrin intermediul E.ON Myline, clien\u0163ii au acces la informa\u0163ii variate, relevante pentru gestionarea consumului de gaz sau electricitate. Dintre acestea amintim: date referitoare la facturile de consum, perioada de autocitire \u015fi transmiterea indexului contorului de gaz sau electricitate, modificarea rapid\u0103 a programului de consum pentru gaze naturale sau a conven\u0163iei de consum pentru energie electric\u0103, vizualizarea termenelor \u00een care este necesar\u0103 efectuarea reviziilor sau verific\u0103rilor tehnice periodice ale instala\u0163iilor de utilizare gaze naturale\u201d, se precizeaz\u0103 \u00eentr-un comunicat de pres\u0103 al EON Rom\u00e2nia. Platforma \u201dE.ON Myline\u201d include, de asemenea, \u015fi alte func\u0163ionalit\u0103\u0163i \u00een avantajul clien\u0163ilor precum: posibilitatea activ\u0103rii facturii electronice, a vizualiz\u0103rii acesteia imediat dup\u0103 emitere \u015fi posibilitatea de plat\u0103 online, prin intermediul cardului bancar, f\u0103r\u0103 perceperea unui comision.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>E.ON continu\u0103 s\u0103 diversifice serviciile oferite clien\u0163ilor \u015fi pune la dispozi\u0163ia acestora, \u00een perimetrul Centrelor&#8230; <a class=\"meta-more\" href=\"https:\/\/infois.ro\/?p=18008\">more <span class=\"meta-nav\">&raquo;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":18009,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[333,410,1421,40,7183],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/posts\/18008"}],"collection":[{"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/infois.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=18008"}],"version-history":[{"count":1,"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/posts\/18008\/revisions"}],"predecessor-version":[{"id":18010,"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/posts\/18008\/revisions\/18010"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/media\/18009"}],"wp:attachment":[{"href":"https:\/\/infois.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=18008"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infois.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=18008"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infois.ro\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=18008"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}