{"id":47068,"date":"2020-04-16T11:05:22","date_gmt":"2020-04-16T08:05:22","guid":{"rendered":"http:\/\/infois.ro\/?p=47068"},"modified":"2020-04-16T11:05:22","modified_gmt":"2020-04-16T08:05:22","slug":"o-solutie-pentru-reparatia-masinii-in-service-fara-prezenta-proprietarului-constatarea-video","status":"publish","type":"post","link":"https:\/\/infois.ro\/?p=47068","title":{"rendered":"O solu\u021bie pentru repara\u021bia ma\u0219inii \u00een service f\u0103r\u0103 prezen\u021ba proprietarului: constatarea video"},"content":{"rendered":"<p><a href=\"http:\/\/infois.ro\/wp-content\/uploads\/2020\/04\/constatare-video.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft  wp-image-47069\" src=\"http:\/\/infois.ro\/wp-content\/uploads\/2020\/04\/constatare-video.jpg\" alt=\"\" width=\"351\" height=\"198\" srcset=\"https:\/\/infois.ro\/wp-content\/uploads\/2020\/04\/constatare-video.jpg 640w, https:\/\/infois.ro\/wp-content\/uploads\/2020\/04\/constatare-video-300x169.jpg 300w, https:\/\/infois.ro\/wp-content\/uploads\/2020\/04\/constatare-video-140x80.jpg 140w\" sizes=\"(max-width: 351px) 100vw, 351px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">\u00cen contextul st\u0103rii de urgen\u021b\u0103, multe persoane s-au v\u0103zut nevoite s\u0103 g\u0103seasc\u0103 noi modalit\u0103\u021bi de a se ocupa de sarcini obi\u0219nuite, precum repara\u021bia ma\u0219inii.<\/p>\n<p style=\"text-align: justify;\">Pe l\u00e2ng\u0103 serviciile de preluare a automobilului de c\u0103tre service de la loca\u021bia clientului, cu platforme, acum exist\u0103 \u0219i o <strong>aplica\u021bie ce realizeaz\u0103 comunicarea devizelor de service \u0219i acceptul clientului pentru lucr\u0103ri \u0219i piese, foarte simplu \u0219i rapid, prin constatare video.<\/strong><\/p>\n<p style=\"text-align: justify;\"><strong>Cum func\u021bioneaz\u0103?<\/strong> Operatorul din service trimite un link cu o constatare video clientului, \u00een care sunt incluse recomand\u0103rile de piese \u0219i opera\u021biuni. Clientul accept\u0103 sau refuz\u0103 cu doar c\u00e2teva click-uri, iar aceast\u0103 comand\u0103 ajunge la service \u0219i ma\u0219ina poate intra \u00een repara\u021bii.<\/p>\n<p style=\"text-align: justify;\">Pentru a face constatarea video, nu este necesar\u0103 instalarea de aplica\u021bii, echipamente speciale sau cuno\u0219tin\u021be tehnice. Oricine are un smartphone \u0219i \u0219tie s\u0103 navigheze \u00een aplica\u021biile de social media poate face constatarea \u0219i comanda c\u0103tre service.<\/p>\n<p style=\"text-align: justify;\">Clien\u021bii c\u00e2\u0219tig\u0103 astfel timpul \u0219i energia care ar fi fost necesare deplas\u0103rii la service, iar service-urile nu \u00ee\u0219i mai blocheaz\u0103 oamenii, echipamentele av\u00e2nd continuitate \u00een realizarea lucr\u0103rilor. Toate aceste economii de timp se traduc \u00eentr-un\u00a0 termen\u00a0 mai scurt de livrare a ma\u0219inii. \u00cen plus, constatarea video permite ca istoricul lucr\u0103rilor s\u0103 fie salvat \u0219i, astfel, ofer\u0103\u00a0 o imagine mai clar\u0103 at\u00e2t service-urilor, c\u00e2t \u0219i clien\u021bilor asupra colabor\u0103rii \u0219i mentenan\u021bei vehiculului \u00een cauz\u0103.<\/p>\n<p style=\"text-align: justify;\"><em>\u201eIdeea constat\u0103rii video ne-a venit din experien\u021bele personale legate de ma\u0219ini, c\u00e2nd trebuia s\u0103 mergem \u00een service pentru a fi de acord cu anumite opera\u021biuni sau \u00eencercam s\u0103 comunic\u0103m prin mesaje, pe care ne era dificil ulterior s\u0103 le mai identific\u0103m pentru a vedea ce am confirmat \u0219i ce nu\u201d, <\/em>\u00a0spune Andrei D\u0103nil\u0103 &#8211; CEO la Code932, compania care dezvolt\u0103 aceast\u0103 tehnologie.<\/p>\n<p style=\"text-align: justify;\">Reprezentan\u021bii service-urilor se declar\u0103 \u0219i ei avantaja\u021bi de aceast\u0103 solu\u021bie:<em><br \/>\n\u201eLucr\u0103rile devin mult mai cursive c\u00e2nd avem rapid acceptul clientului \u0219i comanda lui ferm\u0103. Oamenii no\u0219tri se pot ocupa cap coad\u0103 de un vehicul, astfel cresc\u00e2nd \u0219i calitatea lucr\u0103rilor\u201d,<\/em> declar\u0103 Marius Diaconu\u00a0 &#8211; administrator service Madras.<\/p>\n<p style=\"text-align: justify;\"><em>\u201eUnele repara\u021bii depind de anumite echipamente. Dac\u0103 ai o ma\u0219in\u0103 desf\u0103cut\u0103 pe un elevator \u0219i descoperi un defect care nu era vizibil ini\u021bial, este foarte important s\u0103 ai o decizie c\u00e2t mai rapid\u0103 pentru a nu \u021bine blocat acel loc \u0219i oamenii care se ocup\u0103\u201d<\/em> , men\u021bioneaz\u0103 Ovidiu Ro\u0219u &#8211; manager Service MAN.<\/p>\n<p style=\"text-align: justify;\">Constatarea video poate fi folosit\u0103 f\u0103r\u0103 abonamente lunare sau costuri de instalare.<br \/>\nOrice persoan\u0103 poate beneficia de acest serviciu, prin intermediul unui smartphone conectat la internet. Toate detaliile sunt disponibile pe ConstatareVideo.ro.<\/p>\n<p style=\"text-align: justify;\">Code932 este o companie 100% rom\u00e2neasc\u0103, cu o experien\u021b\u0103 de peste 15 ani, specializat\u0103 \u00een tehnologie \u0219i digitalizare, concentrat\u0103 pe eficientizarea activit\u0103\u021bii companiilor.<\/p>\n<p style=\"text-align: justify;\">\n","protected":false},"excerpt":{"rendered":"<p>\u00cen contextul st\u0103rii de urgen\u021b\u0103, multe persoane s-au v\u0103zut nevoite s\u0103 g\u0103seasc\u0103 noi modalit\u0103\u021bi de&#8230; <a class=\"meta-more\" href=\"https:\/\/infois.ro\/?p=47068\">more <span class=\"meta-nav\">&raquo;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":47069,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,41],"tags":[74,5159,13268,40,8492],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/posts\/47068"}],"collection":[{"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/infois.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=47068"}],"version-history":[{"count":1,"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/posts\/47068\/revisions"}],"predecessor-version":[{"id":47070,"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/posts\/47068\/revisions\/47070"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/media\/47069"}],"wp:attachment":[{"href":"https:\/\/infois.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=47068"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infois.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=47068"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infois.ro\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=47068"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}