{"id":47670,"date":"2020-05-20T09:01:01","date_gmt":"2020-05-20T06:01:01","guid":{"rendered":"http:\/\/infois.ro\/?p=47670"},"modified":"2020-05-20T09:01:01","modified_gmt":"2020-05-20T06:01:01","slug":"e-on-energie-romania-recomanda-clientilor-sa-foloseasca-prioritar-canalele-online-si-telefonice","status":"publish","type":"post","link":"https:\/\/infois.ro\/?p=47670","title":{"rendered":"E.ON Energie Rom\u00e2nia recomand\u0103 clien\u0163ilor s\u0103 foloseasc\u0103 prioritar canalele online \u015fi telefonice"},"content":{"rendered":"<p><a href=\"http:\/\/infois.ro\/wp-content\/uploads\/2016\/03\/eon.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft  wp-image-22619\" src=\"http:\/\/infois.ro\/wp-content\/uploads\/2016\/03\/eon.jpg\" alt=\"\" width=\"412\" height=\"232\" srcset=\"https:\/\/infois.ro\/wp-content\/uploads\/2016\/03\/eon.jpg 640w, https:\/\/infois.ro\/wp-content\/uploads\/2016\/03\/eon-300x168.jpg 300w, https:\/\/infois.ro\/wp-content\/uploads\/2016\/03\/eon-140x80.jpg 140w\" sizes=\"(max-width: 412px) 100vw, 412px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">E.ON Energie Rom\u00e2nia recomand\u0103 clien\u021bilor ca deplasarea la magazinele E.ON s\u0103 se fac\u0103 doar ca ultim\u0103 op\u021biune, fiind preferabil ca \u00een aceast\u0103 perioad\u0103, \u00een care distan\u021barea social\u0103 este \u00een continuare necesar\u0103 din cauza virusului SAR CoV-2, s\u0103 apeleze prioritar la canalele de comunicare online prin intermediul c\u0103rora \u00ee\u0219i pot rezolva toate tipurile de solicit\u0103ri. Astfel, folosind canalele alternative la distan\u021b\u0103 pot fi solu\u021bionate diverse opera\u021biuni \u00eencep\u00e2nd cu transmiterea indexului de consum sau contractarea abonamentelor de energie electric\u0103 \u0219i gaze naturale \u0219i alte servicii, p\u00e2n\u0103 la ob\u021binerea de informa\u021bii despre factur\u0103:<\/p>\n<p style=\"text-align: justify;\">\n<ul style=\"text-align: justify;\">\n<li>apel\u00e2nd Call Center-ul la numerele de telefon: 0800 800 900 sau 0800 800 366 asistentul virtual Ioana ofer\u0103, simplu \u0219i rapid informa\u0163ii utile legate de facturile de gaz\/electricitate, 24\/7. Totodat\u0103, consultan\u021bii E.ON pot prelua apeluri \u0219i oferi informa\u021bii \u0219i solu\u021bii de luni p\u00e2n\u0103 vineri \u00eentre orele 08.00-20.00;<\/li>\n<li>prin e-mail la serviciiclienti@eon-romania.ro sau crearea unui cont E.ON Myline pe eon.ro\/myline se pot efectua direct opera\u021biuni legate de contul personal. Clien\u021bii care nu au un cont Myline \u00eel pot activa pe eon.ro\/myline;<\/li>\n<li>prin SMS la 0745 612 345 pentru autocitire index contor, info sold \u0219i confirmare plat\u0103;<\/li>\n<li>prin Live Chat direct din contul E.ON Myline sau din pagina de Facebook E.ON Rom\u00e2nia.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\">Pentru achitarea facturilor de consum clien\u021bii au la dispozi\u021bie urm\u0103toarele mijloace:<\/p>\n<p style=\"text-align: justify;\">\n<ul style=\"text-align: justify;\">\n<li>plata cu card bancar la: BRD, BCR, ING, Raiffeisen, Unicredit Bank, Banca Transilvania, E.ON Myline;<\/li>\n<li>plata \u00een numerar: BRD, BCR, Raiffeisen, CreditCoop, PayPoint, Payzone, un-doi-Centru de Pl\u0103\u021bi, Westaco;<\/li>\n<li>prin transfer bancar la: BRD, ING, Unicredit Bank, CreditCoop<\/li>\n<li>prin Direct Debit la: BRD, BCR, ING, Banca Transilvania, Raiffeisen Bank;<\/li>\n<li>prin Internet banking la: BRD, BCR, ING, Banca Transilvania, Unicredit Bank, Raiffeisen Bank;<\/li>\n<li>prin telefon\/Mobile banking la: BRD, BCR, ING, Raiffeisen Bank, Banca Transilvania, Orange Money;<\/li>\n<li>la POS prin scanarea codului de bare de pe factur\u0103 la to\u021bi comercian\u021bii acceptan\u021bi \u0219i prin virament bancar la BRD, BCR, CreditCoop \u0219i Banca Transilvania.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\">Toate aceste modalit\u0103\u021bi de plat\u0103 sunt f\u0103r\u0103 comision. Punctele de \u00eencasare PayPoint, Payzone, un-doi Centru de pl\u0103\u021bi \u0219i Westaco sunt terminale de plat\u0103 amplasate \u00een magazinele cu profil de comer\u021b general sau benzin\u0103rii unde, odat\u0103 cu plata cump\u0103r\u0103turilor se poate achita \u0219i factura E.ON \u00een numerar.<\/p>\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\">Mai multe detalii despre serviciile online puse la dispozi\u021bie de companie pot fi g\u0103site acces\u00e2nd <a href=\"https:\/\/www.eon.ro\/servicii-online\">eon.ro\/servicii-online<\/a>.<\/p>\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\">\u00cen cazul \u00een care nu au alt\u0103 posibilitate de solu\u021bionare a unor probleme dec\u00e2t prin vizitarea magazinului E.ON, clien\u021bii sunt ruga\u021bi s\u0103 se programeze folosind serviciul E.ON eBooking, pe eon.ro\/programare-online. Totodat\u0103, c\u00e2nd intr\u0103 \u00een magazin clien\u021bii trebuie s\u0103 foloseasc\u0103 masca de protec\u021bie, s\u0103 utilizeze dezinfectant \u0219i s\u0103 p\u0103streze distan\u021ba de siguran\u021b\u0103 de minim 1,5 metri fa\u021b\u0103 de persoana din proximitate, aceste m\u0103suri de protec\u021bie fiind \u00een conformitate cu regulile sanitare instituite de c\u0103tre autorit\u0103\u021bi, urmare a situa\u021biei din Rom\u00e2nia generat\u0103 de Coronavirus.<\/p>\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\">E.ON mul\u021bume\u015fte clien\u021bilor pentru \u00een\u021belegere \u0219i responsabiltatea de care dau dovad\u0103 \u00een aceast\u0103 perioad\u0103 special\u0103 \u0219i \u00eei asigur\u0103 c\u0103 depune toate eforturile pentru a r\u0103spunde c\u00e2t mai repede solicit\u0103rilor prin intermediul\u00a0 speciali\u0219tilor companiei.<\/p>\n<p style=\"text-align: justify;\">\n","protected":false},"excerpt":{"rendered":"<p>E.ON Energie Rom\u00e2nia recomand\u0103 clien\u021bilor ca deplasarea la magazinele E.ON s\u0103 se fac\u0103 doar ca&#8230; <a class=\"meta-more\" href=\"https:\/\/infois.ro\/?p=47670\">more <span class=\"meta-nav\">&raquo;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":22619,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,41],"tags":[74,333,410,411,40,8845,13365],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/posts\/47670"}],"collection":[{"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/infois.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=47670"}],"version-history":[{"count":1,"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/posts\/47670\/revisions"}],"predecessor-version":[{"id":47671,"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/posts\/47670\/revisions\/47671"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/media\/22619"}],"wp:attachment":[{"href":"https:\/\/infois.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=47670"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infois.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=47670"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infois.ro\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=47670"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}