{"id":47920,"date":"2020-06-02T15:40:17","date_gmt":"2020-06-02T12:40:17","guid":{"rendered":"http:\/\/infois.ro\/?p=47920"},"modified":"2020-06-02T15:40:17","modified_gmt":"2020-06-02T12:40:17","slug":"magazinele-e-on-isi-reiau-treptat-activitatea-in-conditii-stricte-de-acces","status":"publish","type":"post","link":"https:\/\/infois.ro\/?p=47920","title":{"rendered":"Magazinele E.ON \u00ee\u015fi reiau treptat activitatea \u00een condi\u0163ii stricte de acces"},"content":{"rendered":"<p><a href=\"http:\/\/infois.ro\/wp-content\/uploads\/2020\/06\/eon-rand.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft  wp-image-47921\" src=\"http:\/\/infois.ro\/wp-content\/uploads\/2020\/06\/eon-rand.jpg\" alt=\"\" width=\"409\" height=\"230\" srcset=\"https:\/\/infois.ro\/wp-content\/uploads\/2020\/06\/eon-rand.jpg 640w, https:\/\/infois.ro\/wp-content\/uploads\/2020\/06\/eon-rand-300x169.jpg 300w, https:\/\/infois.ro\/wp-content\/uploads\/2020\/06\/eon-rand-140x80.jpg 140w\" sizes=\"(max-width: 409px) 100vw, 409px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">E.ON Energie Rom\u00e2nia a decis ca dup\u0103 ridicarea st\u0103rii de urgen\u021b\u0103 din Rom\u00e2nia \u0219i instituirea st\u0103rii de alert\u0103, urmare a epidemiei generate de noul coronavirus, s\u0103 redeschid\u0103 treptat magazinele E.ON \u00eens\u0103, \u00een cea mai mare parte, activitatea de rela\u021bii clien\u021bi va continua s\u0103 se desf\u0103\u0219oare online \u0219i telefonic, prin intermediul agen\u021bilor companiei de la Call Center, prin Live Chat, pe eon.ro \u0219i pe platforma E.ON Myline. \u201cFiecare dintre noi trebuie s\u0103 dea dovad\u0103 de responsabilitate \u0219i s\u0103 respecte distan\u021barea social\u0103 pentru a evita r\u0103sp\u00e2ndirea coronavirusului. De aceea, recomandarea noastr\u0103 este ca vizita la magazinele E.ON s\u0103 fie ultima op\u021biune, fiind preferabil ca \u00een aceast\u0103 perioad\u0103 clien\u021bii s\u0103 foloseasc\u0103 canalele alternative de comunicare\u201c, spune Claudia Griech, director general adjunct al E.ON Energie Rom\u00e2nia. Magazinele E.ON au fost atent preg\u0103tite astfel \u00eenc\u00e2t s\u0103 fie asigurat\u0103 protec\u021bia clien\u021bilor \u0219i a angaja\u021bilor. Astfel, la intrare se afl\u0103 dezinfectan\u021bi iar agen\u021bii care deservesc clien\u021bii poart\u0103 m\u0103\u0219ti de protec\u021bie \u0219i m\u0103nu\u0219i. De asemenea, toate suprafe\u021bele \u0219i obiectele din interior sunt dezinfectate la intervale de timp regulate.\u201d\u00cei rug\u0103m pe clien\u021bii no\u0219tri ca \u00een cazul \u00een care sunt nevoi\u021bi s\u0103 ajung\u0103 la magazinele E.ON s\u0103 se programeze online folosind serviciul E.ON eBooking, pe eon.ro\/programare-online, pentru a evita aglomera\u021bia, iar atunci c\u00e2nd intr\u0103 \u00een magazine s\u0103 poarte masc\u0103 de protec\u021bie, aceasta fiind obligatorie \u00een conformitate cu regulile sanitare instituite de c\u0103tre autorit\u0103\u021bi\u201d,se arat\u0103 \u00eentr-un comunicat al E.ON Energie Rom\u00e2nia. \u00cen magazinele E.ON nu poate intra dec\u00e2t un num\u0103r limitat de clien\u021bi, care este egal cu num\u0103rul agen\u021bilor din fiecare centru. Informa\u021bii despre programul magazinelor se pot g\u0103si pe <a href=\"http:\/\/www.eon.ro\/\">www.eon.ro<\/a>. E.ON recomand\u0103 clien\u021bilor s\u0103 utilizeze \u00een continuare canalele de comunicare alternative la care ne pot contacta oric\u00e2nd:<\/p>\n<p style=\"text-align: justify;\">\n<ul style=\"text-align: justify;\">\n<li>apel\u00e2nd Call Center-ul la numerele de telefon: 0800 800 900 sau 0800 800 366 unde asistentul virtual Ioana ofer\u0103, simplu \u0219i rapid, informa\u0163ii utile legate de facturile de gaz \u0219i electricitate, 24\/7. Totodat\u0103, consultan\u021bii E.ON pot prelua apeluri \u0219i oferi informa\u021bii \u0219i solu\u021bii de luni p\u00e2n\u0103 vineri \u00eentre orele 08.00-20.00;<\/li>\n<li>prin e-mail la serviciiclienti@eon-romania.ro sau direct din contul E.ON Myline pe eon.ro\/myline pentru a efectua direct opera\u021biuni legate de contul personal. Clien\u021bii care nu au un cont Myline \u00eel pot activa pe eon.ro\/myline;<\/li>\n<li>prin SMS la 0745 612 345 pentru autocitire index contor, info sold \u0219i confirmare plat\u0103;<\/li>\n<li>prin Live Chat direct din contul E.ON Myline sau din pagina de Facebook E.ON Rom\u00e2nia.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\">Mai multe detalii despre serviciile online puse la dispozi\u021bie de companie pot fi g\u0103site acces\u00e2nd <a href=\"https:\/\/www.eon.ro\/servicii-online\">eon.ro\/servicii-online<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>E.ON Energie Rom\u00e2nia a decis ca dup\u0103 ridicarea st\u0103rii de urgen\u021b\u0103 din Rom\u00e2nia \u0219i instituirea&#8230; <a class=\"meta-more\" href=\"https:\/\/infois.ro\/?p=47920\">more <span class=\"meta-nav\">&raquo;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":47921,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,41],"tags":[74,13025,410,40,3045,3327],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/posts\/47920"}],"collection":[{"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/infois.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=47920"}],"version-history":[{"count":1,"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/posts\/47920\/revisions"}],"predecessor-version":[{"id":47922,"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/posts\/47920\/revisions\/47922"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/infois.ro\/index.php?rest_route=\/wp\/v2\/media\/47921"}],"wp:attachment":[{"href":"https:\/\/infois.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=47920"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infois.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=47920"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infois.ro\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=47920"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}